Cancellations & refunds

Last updated 6 September 2026

Life happens. The policy is meant to be fair, not clever.

Rescheduling

Reschedule any time up to 4 hours before your session, free, using the link in your confirmation email.

Cancelling a session

More than 24 hours ahead — full refund, no questions.
Less than 24 hours — I'd rather reschedule you than keep your money. Ask.
Didn't show up — the session is counted as used, but if something genuinely got in the way, tell me and I'll sort it out.

If it wasn't what you hoped for

If you finish a first session and feel it wasn't worth it, say so and I'll refund it. I'd rather you kept your money than felt you'd wasted it. No form, no argument.

The monthly plan

Cancel any time — no future charges, no notice period, no cancellation fee.
You keep access for the month you've already paid for.
Unused sessions in a month don't roll over.

If I have to cancel

You get first choice of a new time, or a full refund — your call.